Frequently Asked Questions - Support
Operating System: Windows XP or 7
Web Browser: Internet Explorer 7 or 8
Any visitor to the HMC website can browse for monographs and read information as an anonymous user. However, if you want to enter comments on the HMC web site or participate in any of the monographs’ discussion forums, you will need to register.
You can view a list of monographs in alphabetical order by clicking the Monographs >All Monographs tab. Then select the first letter of the monograph from the row of letters. If you know the state (Proposed for Development, Proposed for Comment, and Final Authorized) of the monograph, you can look under Monograph > [state name].
In the All Monographs page, you can also do Filter by Related Monographs. Type the related monograph name (or select as you type letters from the auto-fill list) in the left side navigation text box and click Go.
You can all also search for a monograph by typing the first few letters of the monograph in the Search Monographs text field, located in the top right of the HMC banner, and then clicking the magnifying glass icon. A list of possible matches displays. Click on the monograph name to view the details.
Older versions of a monograph can be viewed using the version number link in the right sidebar of the Monograph Details screen. Changes to a monograph document are stored as versions and are sequenced in numerical order (e.g., . 1, .2, .3)
On the Monograph Details page, scroll to the bottom of the screen to view the Comments form. Enter your comment in the Comment text box. Click on the Submit Comment button to send your comment.
Note: You can also attach a file related to your comment using the Browse and Upload buttons located in the Comments section.
If you are unable to comment on a monograph, it may be because you are not a registered user on the site or are trying to comment without having logged onto the site. If you are not registered, you can opt to do so using the Create New Account hyperlink in the top right corner of the web page. If you choose not to register, you can email your comments to USP using the firstname.lastname@example.org email link. A HMC staff will post your comment anonymously. The posting may take a few business days to complete.
Yes, you can email your comments by clicking on the email link email@example.com found in the Comments section of the Monograph Details page. Your comment will be anonymously posted to the web site by the HMC staff. The posting may take a few business days to complete.
To view and make comments, click on the View Comments and Responses hyperlink found in the right sidebar of the Monograph Details page. You are taken to the Comments section where you can view all comments. To reply to a comment, click on the Reply link to the right of the comment; an Add New Comment screen displays.
You can comment on a monograph in the following two states:
Proposed for Development – A monograph is open for commenting in this state until the monograph is moved to the next state, Proposed for Comment.
Proposed for Comment – By default, a monograph is open for commenting for 90 days in this state unless an administrator changes the length of the commenting period. The end date for commenting can be found in the Key Information text box found in the right sidebar of the Monograph Details page.
To access the discussion forum, click on the View Forum hyperlink found in the right sidebar of the Monograph Details page. The Forum home page with a list of open topics displays. Click on the topic name to display the posts related to that topic.
On the Forum home page, click on a topic name to view the current posts. Then click on the Quick Reply button, which takes you to a form in which you can enter and submit your post.
You can upload files while posting a comment in the Discussion Forum. Uploaded files must be of the file types (PDF, DOC, DOCX, XLS, XLSX, JPG, and GIF) and with a maximum file size of 20MB.
On the Forum home page, click on the New Topic button. On the Create Forum Topic page, enter a subject and text and click Save to add your post to the Forum.
Only monographs that have reached the Final Authorized state have discussion forums available.